Most Frequent Topics of Interest
Sales
Moving a sales force from “farmers” to “hunters”, and focussed on getting what’s truly possible rather than just what’s available, requires both a different mindset, and enhanced skills.
Safety
Once safety policies and procedures are in place, then creating a conviction to personally follow them, and ensure everyone goes home the way they came to work, is key to making safety an absolute and predicable priority.
Customer Centricity
A customer centric organization is one in which every employee, at every level, asks how the decision they are about to make will impact the customer, and is then encouraged to choose the course of action that best enhances the customer experience.
Empowerment
The potential within every human being cannot be underestimated, and effectively harnessing that potential is the responsibility of every leader, which in turn greatly benefits both the organization, and each individual employee.
Senior Leadership Development
Senior leadership skills need to include the key aspects of leading teams of teams, and creating strategies that effectively drive change, accountability and cultural values.
Mid Level Leadership Development
Mid level leaders are charged with guiding teams in the execution of strategies, and enabling individuals to perform to their potential. They need to be able to provide an example that reflects company values in action, and the support necessary for others to do the same.
Emerging Leadership Development
Emerging leaders require the essential skills necessary to guide and coach their people in the predicable delivery of promised outcomes, and the demonstration of the behaviors expected of all employees within the organization.